Lyro by Tidio: Increase Customer Engagement and Sales with Chatbots

Introducing Lyro by Tidio, the chat app designed with small and medium businesses in mind. Lyro’s primary mission is to provide a personalized, swift, and efficient customer service experience, just like a human support agent, but without the hiring costs.

Powered by Claude (Anthropic AI), the most secure LLM available, Lyro is a safe and robust chatbot. It autonomously refines its responses based on interactions, uses data to adapt to incoming queries, and relies solely on your website’s data for answers.

Lyro has the potential to significantly enhance customer satisfaction with its 24/7 availability for fast and accurate responses. It also boosts support team efficiency by acting as a virtual assistant, handling routine requests and questions.

As Lyro handles the basics, human agents can focus on more complex tasks requiring human intelligence and attention. It’s a scalable solution, continually learning from each conversation, and even creating new automated workflows when opportunities arise. Unlike traditional chatbots with fixed conversational paths, Lyro’s intelligence enables it to engage in meaningful, human-like conversations based on customer questions.