Eclipse AI: Create Unique or Integrate Existing Surveys
Eclipse AI simplifies customer understanding and retention. It brings together chat, surveys, calls, emails, and reviews into one platform.
You can create custom surveys or use existing ones with Eclipse. Get useful insights that reveal areas for improvement and boost your Customer Experience performance.
Stop spending time on manual data analysis. Eclipse AI can answer questions like:
- Why are customers leaving?
- What problems are customers facing?
- How can we enhance the customer experience?
- What works best for keeping customers?
Here’s how it works:
- Listen: Collect and combine customer feedback from different channels.
- Understand: Spot trends and issues in real-time that affect customer loyalty.
- Act: Get AI-powered insights to improve customer retention.